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Hello everyone!I did Property Management for about 16yrs and switched to Resident Services 2yrs ago. I'm in an executive position and want to learn as much as I can to be successful, especially in our changing environment currently.

Hello all! COVID has definitely amplified the digital divide in our work. We’re hoping to find ways to bridge this divide - maintaining engagement across age groups and cultures.

We are identifying a HUGE technology gap for families in our properties. Trying to explore opportunities to address this issue and what we can do as owners and resident services staff to help bridge the divide.

We want to include additional questions about technology in our resident assessment in Care Guide. Hoping to get ideas on the best way to get this information from residents and help them get services

In the face of COVID-19 the impact of digital divide amongst our residents and program participants is in even sharper relief- we are looking for ways to garner resources to help our stakeholders get the hardware and internet access they need for connectivity and social inclusion.

I'm a Resident Service Coordinator in GR, MI, I just want to see what's going on in other communities during COVID-19.

Yes -- this will be posted along with the recording.

What sort of provider programs are there?

Has anyone in very rural areas been able to implement any solutions?

From Ryan's last slides, he mentioned different provider programs that are available. I just didn't catch any names of programs

Thank you Jorge

Thank you so much, everyone!

Thank you!